Human Resource and Human Capital Track

Human Resource and Human Capital


Get Along Better with Anyone, Anytime, Anywhere… Build Rapport, Relationships and Connect with Customers and Co-Workers Speaker: Arnold Sanow, MBA, CSP Get Along Coach		Exploring Cultural Change in the Private Sector Speaker: Alex Smith Chief Human Resource Officer, City of Memphis
Arnold Sanow, MBA, CSP, Known as the “Get Along Coach”,Works with Leaders and Teams to Help them Get Along Better with Customers, Co-Workers, Colleagues, and Stakeholders by Improving Communication, Interpersonal Relationships, Emotional Intelligence, Presentation Skills, and Other People Related Challenges. Author of 7 Books to Include, “Get Along with Anyone, Anytime, Anywhere”, “Present with Power, Punch and Pizzazz”, and the Recent #1 Amazon Best-Seller, “Leadership in Trying Times.” Delivered Over 2,500 Keynotes and Professional Development Programs; Frequent Guest in the Media; Rated by Successful Meeting Magazine as One of the Top 5 “Best Bang for the Buck” Speakers in the USA and by his Peers as One of the Top 30 Global Gurus in Communication. Former Adjunct Professor at Georgetown University.		Alex Smith is Chief Human Resources Officer for the City of Memphis, reporting directly to Mayor Jim Strickland. Alex is the visionary and architect behind the city’s talent management, training, employee relations, employee engagement, compensation, benefits, Total Rewards and diversity initiatives. She is also the “Chief Change Officer,” focused on evolving the City of Memphis’s culture to enable Mayor Strickland’s mission of “improving the quality of life for all Memphians, every day." Under Alex’s guidance and focus on innovation, collaboration, accountability, and service, she is helping position the City of Memphis as a model for a Twenty-First Century city. One example of Alex’s success includes driving the implementation of Oracle HCM making City of Memphis the first public sector in the country to launch the largest HR cloud-based technology. This accomplishment gained interest from Workforce Magazine where she was featured for her achievement behind this initiative. Alex has been featured in publications for her work around transforming a government municipality to the 21st Century through cloud-based technology and economic empowerment through workforce sustainability. Some of her most notable features include Forbes, American City and County Magazine, Governing Magazine and CNBC. Alex has served as a guest panelist and conference presenter for several conferences and forums including; Hope Global Forum, Unleash Conference, Workforce Spotlight Webinar, Aspen Institute, National League of Cities, Governing Magazine Webinar, Oracle OpenWorld, SXSWedu and SXSW and International Personnel Management Association. Before her service with the City of Memphis, Alex was the Director of Human Resources for Brightstar Device Protection, a subsidiary of Brightstar Corporation where she led vital culture and organizational development projects. Formerly, she served in HR management roles for industry leaders, including Target Corporation and Microsoft Corporation, building a career of being a strategic HR partner for key business leaders. Alex is also a firm believer in community service and has volunteered in several leadership roles, most notable being the global chairperson for Blacks at Microsoft, the first employee resource group at Microsoft Corporation. She also served on the board of Youth Eastside Services in Bellevue, WA. Alex holds a Bachelors in Economics from Duke University and earned a Masters in Human Resources and Industrial Relations from the University of Minnesota. She currently resides in Memphis with her two daughters.


Inspiring Self-Driven Employee Engagement Speaker: Thomas Dobrydney Strategic Planning Consultant at TMR, Inc.		Your Attitude is Your Breakthrough: Change the Attitudes, Change the Culture Speaker: Keith Clinkscale Director, Strategic Planning and Performance Management, Palm Beach County
With almost 30 years of assisting Federal clients to improve their business processes and operational results. My specialized skills include Strategic Planning, Performance Management, Change Management, Program/Project Management and Workplace Learning/Knowledge Management. I am an accomplished facilitator and trainer as well, and an adherent of “action learning”. I am dedicated to helping organizations improve performance, generate innovation, and achieve strategic objectives by enhancing social learning skills/collaboration capabilities among employees, teams, and leadership.


Effectively Engaging People That Matter Speaker: Maya Chilese Office of Performance Management Administrator
Leadership support for Public Health Department including: Performance Management, Systems Design, Strategic Planning and Implementation, Project Management, Policy Development, Contract Management and Bid Development, Quality Improvement and Lean Six Sigma Process Improvement, Program Development and Evaluation, Facilitation, Training and Workforce Development, Accreditation, Partnership Engagement, Equity Advocacy, Health Planning, Results Based Accountability and Scorecard - planning and performance dashboard management.

Panel Discussion

Diversity, Equity, and Inclusion in Community and Government Panels:
Barry Reaves Director of Diversity, Equity, and Inclusion, Boston Planning & Development Agency (BPDA)		Erica Stewart
Spearheads the BPDA’s ongoing diversity, equity and inclusion initiatives, which aim to proactively advance equity in the Agency’s internal and external processes, such as hiring, planning, policy development, development review, real estate, community engagement, and procurement. Analyze policies, programs, and initiatives to understand how they can be leveraged to maximize resilience investments and also how they may be inadvertently increasing racial inequities and social injustices; make recommendations as to how the Agency can intentionally and proactively take action to address these challenges


Monitoring Contract Performance? Is That My Job? Panels:
Disa Patel Research Analyst Wisconsin Department of Children and Families (DCF)		Kristina Trastek Director of Performance Management Wisconsin Department of Children and Families (DCF)
She leads efforts to ensure effective contract administration that promotes successful DCF programs. Prior to DCF, Disa worked with Wisconsin’s Department of Health Services (DHS) where she led evaluation efforts in both community and environmental health programs. Disa received her Bachelor’s degree in Community Health from the University of Illinois at Urbana-Champaign, her Master’s of Public Health from Northern Illinois University, and has a Graduate Certificate in Program Evaluation from Michigan State University.		She oversees and supports data analytics, continuous improvement, and performance management efforts. Throughout Kristina’s career she has supported local and state governments by encouraging the use of data to improve outcomes in programs and services that directly impact children, youth, and families. Kristina is a graduate of Winona State University where she received her Bachelor’s degree in Social Work, the University of Wisconsin-Oshkosh where she received her Master’s degree in Social Work, and holds a Master’s Certificate in Project Management from the University of Wisconsin-Madison.

Avancement